Technical Support Analyst Vacancy | JamTech IT

Description: Software Technical Support

Title: Technical Support Analyst

Qualifications:

• B.Sc. in Information Technology or similar/equivalent discipline
• Good analytical and attention to detail skills
• Strong math skills

Bravo’s team is growing. Come grow with us

Do you have enjoy helping others?  Do you have fun troubleshooting software issues? Are you good at math? Do you want to be part of building the foundation of a young company?

Are you a passionate individual with high energy, curiosity, and a great work ethic? Are you overflowing with positive energy and a desire to solve problems? As a member of Bravo’s Customer Service Team, you will be responsible for helping our clients solve issues they come across as well as to learn how to better use our system.

Are you.....

• one who listens well to others?
• happy to take ownership of technical issues to make sure customers' issues are completely resolved?
• hoping to train, teach, and motivate clients to leverage the power of Bravo?
• good at juggling multiple tasks?
• one who is self-motivated to seek the best but not always the easiest solutions?

What your day will look like…  

• Digging into the depths of the Bravo system
• Responding to clients through email and phone
• Troubleshooting issues as they come into the support center
• Using your math skills to dig into Bravo Reporting
• Training clients on new features
• Documenting new solutions to share with the team as well as our clients
• Taking on side projects as time permits

Top candidates will have…

• Experience in customer service
• SaaS or software company experience a plus
• Desk.com experience a plus
• Detail oriented and organized to achieve and drive results
• Efficient and self-motivated

CONTACT INFORMATION

Name:         Clovis Harris

Address:    JamTech IT Support Limited

                   12F, Midway Mall

                   Mandeville, Manchester

Email:         cgharris29@gmail.com

Telephone:  625-2370

Navigating Your Continuously Connected Life

To view or download a PDF version, click here.

Fight Against Fraud: Recognizing and Combating Cybercrime

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Frontend Developer Vacancy : HiveApps

Vacancy: Frontend Developer

Responsibilities of a frontend developer consist of the translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. 

Responsibilities:

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

Skills And Qualifications

• Proficient knowledge of web markup, including HTML5, CSS3
• Knowledge of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding of JavaScript libraries and frameworks, such as AngularJS 
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools such as Photoshop or GIMP
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• A good understanding of the code versioning tool, Git
• Good understanding of SEO principles and ensuring that application will adhere to them.

Interested persons may send their resume to rushio@hiveapps.co

Class of 2016

Below is the list of graduands as of August 9, 2016.

M.Sc. Information Systems

1. English, Racquel
2. Reid, Camala
3. Smith, Asley
4. Yegon, Joshua

B.Sc. Computer Information Science

1. Allen, Kurtes
2. Brown, Rashawn +
3. Brown, Shereka
4. Cawley, Anton
5. Crawford, Christopher
6. Ennis, Aggrey +
7. Fisher, Dennis +
8. Forbes, Roel
9. Haughton, Nicholeay
10. Knight, Derron +
11. McKenzie, Peta-Gaye **
12. Patterson, Hossein
13. Quest, Tajay
14. Rowtham, Jhahleel +
15. Smith, Shanique +

B.Sc. Computer Science

1. Baker, Demarey** +
2. Daley, Oneil
3. Jones, Larry
4. Salmon, Orando +
5. Spencer, Romario
6. Willis, Brian

B.Sc. Information Science

1. Smith, Leigh-Ann +

B.Sc. Information Science (Business Emphasis)

1. Colquhoun, Dwayne

B.Sc. Information Technology

1. Elliott, Navarda
2. Pinder, Mario**

A.Sc. Information Science

1. Richards, Bevaun +
2. Smith, Deumatasha +
3. Thompson, Roshane +

[Infographic] The Wonderful World of HTML5

Employment Opportunity: Ecommerce Executive/Website Administrator

Role: E-commerce Executive/Website Administrator
Location: Mandeville, Jamaica
Hours: 9am - 5pm Monday to Friday
Compensation: to be agreed upon
Start date: ASAP

The Blackslate Holdings Group Limited is looking for an experienced Executive with dual website administrator and E-commerce skill sets to work closely with the Group Marketing Manager. The main purpose of the role is to develop and manage multiple e-commerce platforms to maximize the revenue potential for the company. You will be responsible for uploading content, copy and imagery to maximize the impact of each site.

This is a contracted position.

Duties:

• Management of various E-commerce platforms
• Taking responsibility for building the e-commerce sites; uploading new product descriptions, content and imagery.
• Pricing items and updating any pricing changes
• Conducting competitor research to price items
• Manage social media channels and provide digital marketing support
• SEO / PPC optimisation
• Manage emails marketing campaigns

Experience:

• Graduate calibre or equivalent
• Practical experience in a comparable digital marketing role with demonstrable success in managing and developing ecommerce shopping channels
• Experience in the use of SEO/PPC to maximise profitable sales performance against budgets
• Designed and delivered social media and email campaigns to profitably recruit and retain target customers
• A strong work ethic with the ability to work unsupervised for much of the time after training is completed.

If you have the necessary skills and you would like to apply for this role please submit your CV to aldo@blackslateholdings.com for consideration. You will be contacted within 48 hours if you have been successfully shortlisted for this role.

IT Internship - Petroleum Corporation of Jamaica

Graduates with IT degrees are encouraged to apply for the Wigton WindFarm Limited Internship Programme. 

The job opportunity that exist is one which calls for a strong IT background with a mix of data analysis as the successful candidate would be required to collect and analyse data at its windfarm in Rose Hill, Manchester.

Applicants should have graduated within the last 12 months and are available to commence work almost immediately. Relocation, if applicable, is also the responsibility of the successful candidate.

Applications with the subject "IT Intern" should be sent to sharn.tyndale@pcj.com as soon as possible. For clarification, you may contact Ms. Tyndale at 929-5380-9.

Open Positions - XR Studio

Founded in 2005, XR Studio offers a range of options designed and tested to meet the objectives of your business needs. Headquartered in New York and Toronto, they strive to create lasting partnerships through superior customer service and support. XR Studio’s team of dedicated, diverse professionals meet deadlines , deliver quality, create unique solutions and most certainly supports the client.

Services

• Website Development
• Mobile and Web Application Development
• Web Property Management
• Search Engine Optimization
• Graphic Design
• Content Copywriting

Open positions are available for Internship, Developers, Designers and Copywriters.

Experience in at least one of the following technologies, languages, frameworks, and CMSs would be an asset:

• Wordpress
• Drupal
• Codeigniter
• CakePHP
• Laravel
• Phalcon
• Angular
• PHP
• Git
• C++
• Java
• JQuery
• .NET
• NodeJS
• Ruby
• HTML/HTML5
• CSS/CSS3
• JS
• Photoshop
• Illustrator
• Android/iOS Development
• Apache/Nginx
• Linux/Unix
• Bash
• Varnish
• Phonegap

General Requirements

• Secure and reliable internet connection
• Skype account
• Reliable computer

Submission

Send a sample of your work to customerservice@xrstudios.com, subject: "Open Position: Jamaica" along with any resume/certification related to your experience of the above and the best time to set up a conference call to discuss and answer any questions.

Job Opportunity: IT Business Analyst

IT Business Analyst

This individual will be required to perform the following duties:

• Act as an intermediary between the Project Manager and ERP users to diagnose problems ( system or personnel) and recommend solutions
• Provide users with assistance with solving system related problems
• Properly record and document problems, user acceptance and final user documentation
• Train ERP users on software
• Monitor and track milestones and deliverables and prepare related reports
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions and approaches to problems

Qualifications, experience and competencies required:

• Expert level in Microsoft Access: database, tables, indexes, forms, reports, complex queries
• Expert in exporting and importing data to and from Access
• Intermediate level in Postgresql 9.x
• Experience in supporting business applications from any kind, size, language
• Good foundation in business processes
• Must have the capacity to teach and impart knowledge
• Professional qualification in Information Technology, Business or Project Management
• Success in managing and implementing IT projects

Interested applicants are to send their applications and resumes by March 3, 2016.

To apply visit: http://www.caribbeanjobs.com/apply/69258